My CarsSupport and contact
Contact
A question, a purchase problem or an idea? Write to [TO BE COMPLETED: contact email]. We answer in English and Polish.
It helps if you tell us your phone or tablet model, the system version and briefly what happened.
Frequently asked questions
How do I open the Parents’ corner?
Tap the small grey settings icon in the top-right corner of the start screen (or the small parent button on the sleep screen when time is up). A “For grown-ups” gate appears with a sum such as “Enter the answer: 3 × 4”. Type the answer on the keypad and tap OK. After three wrong answers the gate locks for 30 seconds.
In the Parents’ corner you’ll find: the “Full Island” purchase, restore purchase, volume, controls (buttons or steering wheel), language, replay intro and tutorial, and the privacy policy.
What does “Full Island” include and how much is it?
It’s a one-time purchase, forever: every vehicle (police, fire truck, ambulance, bus), every place on the island and no daily time limit. No subscription and no ads. The game shows the price in your currency in the Parents’ corner, because the store sets it.
How do I restore my purchase on a new device?
iPhone and iPad: sign in with the same Apple ID used for the purchase, open the Parents’ corner and tap “Restore purchase”. Family Sharing works too, if it is turned on in your App Store settings.
Android: sign in with the same Google account. The purchase restores itself when the game starts with an internet connection.
If that doesn’t help, write to us. Refunds are handled by the store (Apple or Google), not by us.
How does the 10-minute daily limit work?
In the free version your child can drive for 10 minutes a day. Time only counts while driving: it doesn’t run on the start screen, in the Parents’ corner or when the game is in the background. A little sun dial on screen slowly runs down. A minute before the end the guide says “Just a little more driving!”, then the car pulls over and “falls asleep”. The game never closes itself.
A new day starts at midnight local time. With “Full Island” there is no limit.
Does the game need the internet?
No. The internet is only needed to buy or restore the purchase. Offline the game works normally; the Parents’ corner simply shows that the store is unavailable instead of the price.
Does the game collect my child’s data?
No. There are no ads, no analytics and no accounts, and nothing is sent anywhere. See the privacy policy for details.
How do I change the language or controls?
In the Parents’ corner choose the language (English or Polish) and the controls: four buttons or a steering wheel.